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Finding your VETgirl Subscription

👉 Before you start:
  • Make sure you’re signed into your VETgirl account.

🗂️ Table of contents: Skip around to just the parts you need with these links.

Finding your VETgirl Subscription

  1. From the Homepage, click your account name in the top right corner, then click Dashboard.
  2. Click the My Account tab, then select Orders & Billing from the dropdown menu.

  3. Your subscription details will appear under the Orders section.


      • Click View the subscription to view it in a new tab.

Viewing Your Subscription

After completing the steps above, clicking View will take you to your Subscription page.

Here, you can review important details like your

Cancel Subscription's Auto-Renewal

To cancel auto-renewal, go to your subscription page and select Cancel Subscription Renewal in the Actions menu.

Your subscription is active for one year after your last payment. For example, if your most recent payment was on August 19, 2025, and you cancel auto-renewal, your access continues until August 19, 2026, when your subscription will end.

 

To update your payment method, select Change Payment Method.

 
You’ll be directed to a new page. Select “Use a new payment method,” enter your updated card details, and click Change Payment Method to save your changes.
 
Screenshot 2022-05-10 145557-2
 
 
 📝Note: Changing your payment method will not cause your card to be charged. Your subscription will auto-renew on the original date listed on the screen, unless you have cancelled auto-renewal.
 
 

Renew Now option lets you instantly extend your ELITE Membership by a full year from your current renewal date, giving you uninterrupted access to all VETgirl CE content and member benefits.

 
For example, if your subscription is set to renew on August 19, 2026, but you select Renew Now on August 19, 2025, the system will process your payment immediately and your new renewal date will move to August 19, 2027.
 
This can be especially helpful if you want to secure ongoing CE access, update your payment details, or ensure there’s no lapse in membership, even if your original renewal date is still months away.
 
After you complete the renewal, your subscription status and next payment date will automatically update in your account dashboard for easy tracking.
 
 
 
 

Understanding Your Subscription Status

Once you locate your subscription, you’ll see a Status column in the Subscription table. Each status provides an update on your ELITE Membership.

For example, “Active” means your subscription is current and you have full access to ELITE content.

“Pending Cancellation” shows that you’ve opted out of auto-renewal. Your access remains active until 365 days after the last renewal or payment, after which your membership will revert to Basic (free) access. A subscription marked as “Pending Cancellation” will not display a Next Payment Date, since it will not renew automatically. 

 

If you see “On Hold,” a payment issue has paused your ELITE access, but you can reactivate your membership at any time by selecting the Pay option.

📝Note: If you don't see a Pay option, you'll likely need to start a new subscription.

 

 

If the status is “Cancelled” or “Expired,” your ELITE Membership is no longer active.